Communication and Information Policy Template — editable Microsoft Word
A professionally structured, editable Communication and Information Policy in Microsoft Word (.docx). Replace the amber [placeholders] with your organization's details and you're audit-ready in minutes — no consultant fees. It ships inside the ComplianceDocs toolkits below, aligned to ISO 27001:2022 + SOC 2, SOC 2 Trust Services Criteria.
Why a documented Communication and Information Policy matters
ISO/IEC 27001:2022 requires a documented information security management system (ISMS), and an accredited certification body reviews that documentation during the Stage 1 and Stage 2 audits.
In a SOC 2 examination, a licensed CPA firm tests your documented controls as evidence — that they are designed appropriately for a Type I report, and operating over a period for a Type II.
What you get in the Communication and Information Policy
As a policy, it states the rules and management intent your organization commits to and holds people to.
- A pre-written, professionally structured document in editable Microsoft Word (.docx).
- Amber [bracketed placeholders] for every organization-specific detail — name, role titles, systems, dates and thresholds.
- Plain, audit-ready language your team and your auditor can both follow.
- A single-organization license, with the same document supporting your work across ISO 27001:2022 + SOC 2, SOC 2 Trust Services Criteria.
How to use this template
- Get the toolkit below that fits your framework — the Communication and Information Policy is included.
- Open the .docx in Microsoft Word, Google Docs or LibreOffice.
- Use Find & Replace to swap every amber [placeholder] for your organization's details.
- Review the content so it matches how you actually operate, and adjust what doesn't fit.
- Have the document owner approve it, share it with your team, and set a review date.
Get the Communication and Information Policy in these toolkits
ISO 27001 + SOC 2 Dual Toolkit
47 documents covering both frameworks plus a control crosswalk, risk register, Statement of Applicability and TSC mapping — run one security program, pass two audits.
SOC 2 Complete Toolkit
22 policies plus the risk register, full Trust Services Criteria mapping and audit evidence checklist — built for startups facing their first SOC 2.
Inside the ISO 27001 + SOC 2 Dual Toolkit, the Communication and Information Policy works alongside 42 other editable documents — including Cryptographic Controls Policy, Data Classification and Handling Policy and Data Retention and Disposal Policy.
New to the framework? Read our ISO 27001:2022 + SOC 2 guide and SOC 2 Trust Services Criteria guide.
Communication and Information Policy template — FAQ
- What format is the Communication and Information Policy template?
- It is a fully editable Microsoft Word (.docx) file. It also opens cleanly in Google Docs and LibreOffice, so you can work in whatever your team already uses.
- Do I have to write the Communication and Information Policy from scratch?
- No. It is pre-written and professionally structured — replace the amber [bracketed placeholders] with your organization's details and confirm it reflects how you actually operate, usually in well under an hour with Find & Replace.
- Does buying the Communication and Information Policy template make my organization compliant or certified?
- No single document does that. ISO 27001 certification is issued by an accredited certification body after it audits a working ISMS. The template gives you the audit-ready documentation auditors expect, so the remaining work is operating the controls it describes.